One Bone

Shipping & Returns

SHIPPING

Place an order online anytime. Assistance is available by emailinstagram (@onebonebrand) or on facebook.

ONE BONE processes orders within 24-hours of placement. Orders ship, Monday – Friday, excluding major Canadian holidays. 

ORDERS SHIPPING TO MULTIPLE LOCATIONS

At this time, we are unable to ship a single order to multiple addresses. If you need to ship your purchases to multiple addresses, please place separate orders for each address.

SALES TAX

Applicable sales tax will be added on all orders based on the shipping address. The amount of sales tax is estimated until the order has shipped and shipping information has been sent.

Sales tax is applied to your order in accordance with your individual state tax guidelines and is approximate. The actual taxes charged to your credit card will reflect the applicable state and local sales taxes, and will be calculated when your order is shipped. 

RETURNS & EXCHANGE

We want you to be as satisfied as possible. We are here to help guide you as much as possible to make sure you get the right size and cut. If you have any questions, feel free to ask us on Instagram, Facebook or by email at any time of day.

If you receive something and it doesn’t fit, please message us directly and we would love to make sure you end up getting exactly what you were expecting. 

Please be aware that the possibility of a return is only if the merchandise is returned in its original packaging.

INTERNATIONAL RETURNS

Please note that all orders shipped outside of Canada and the US are final sale and non-refundable, and cannot be exchanged.

FINAL SALE

All sale merchandise is final sale during promotional sale events. Final Sale items cannot be returned or exchanged.

Be Proud to be The Biggest!